Category: Student Affairs

!!!Registration Now Open!!!
Master Series: Level III Student Affairs Customer Service Training Program

You may register through the CAPE at http://sites.csn.edu/cape/. Fall 2013 sessions begin on October 8, 2013. Sessions will be offered at the Henderson and Charleston campuses during the fall 2013 semester and at the Cheyenne and Charleston campuses during the spring 2014 semester.

All staff, including student and part-time employees, must use their CSN staff email address to register. For your information, I have attached the training calendar for the fall sessions.

Master Series: Level III sessions consist of:

• Emotional Intelligence: Jann Carson (spring 2014 only)
• Relaxation and Breathing for Calmness: Lisa Schapiro (spring 2014 only)
• Assisting Students with Special Needs: Sharnee Walker
• The Student Experience Panel: Loamy Diaz

In addition,

The following sessions from Levels I & II will be offered as well:

• Delivering Exceptional Customer Service – Rubi Ornelas & Sharon Allen
• Cultural Awareness: Interacting with an Open Mind – Debbie Tanner
• Active Listening and Body Language Skills to Improve Communication – Jann Carson
• Empowered to Serve: The Art of Civility in difficult Situations: Jann Carson
• Getting to Know CSN Resources: Kelly Wuest, Shawn Claxton & Andrew Farrar.
• Dealing with Difficult People and Situations: John Scarborough & Jessica Stellberg-Filbert
• It’s Not a Confrontation: It’s Empowering your Employees to Serve: Mandatory for AAII’s and up and all professional staff who supervise and have not previously attended – Lester Tanaka
• I’m Hired: Now What?: Mandatory for all student employees, part-time employees and AAI’s who have not previously attended: Shawn Claxton

By helping students engage in the exploration of educational options after the completion of the associate degree, CSN’s transfer services have served a vital function in fostering a culture of baccalaureate attainment throughout the years. Transfer services at CSN range from advising staff helping students search for school and program information to the development of institutional transfer articulations under the direction of Academic Affairs. With over twenty transfer articulations with baccalaureate granting institutions across the nation, CSN graduates are able to complete their bachelor degrees more quickly and affordably. In addition to benefiting from transfer articulations, CSN students enjoy regular campus visits from in and out-of-state college recruiters and take advantage of CSN’s annual fall and spring Transfer Fairs which bring on campus dozens of recruiters for two consecutive days. Transfer fairs have traditionally been organized by CSN’s Advising Services.

Most recently, CSN entered into an agreement with the University of Nevada, Las Vegas that houses two full-time UNLV Transition Advisors alongside CSN’s Advising & Coaching Services Department – Mr. Eric Lee on the Charleston Campus and Ms. Janet Hollinger on the Cheyenne campus. Mr. Lee and Ms. Hollinger rotate office hours at Henderson. As Transition Advisors, they are responsible for simplifying the transfer process from CSN to UNLV, advising CSN students interested in transferring to UNLV after graduation, and providing UNLV admission services to future CSN graduates. Since establishing a home at CSN in January of 2013, Mr. Lee and Ms. Hollinger have logged 1,175 student appointments. Their daily presence in the Advising and Coaching Services Department facilitates continued collaboration between the two institutions leading to timely dissemination of curriculum and policy information, as well as better coordination of resources and activities for a more seamless transfer experience for our students. Through a streamlined process which includes onsite degree articulations, advising, admission evaluations, financial aid, and orientation services, CSN and UNLV hope to increase baccalaureate degree attainments in the state of Nevada.

This CSN/UNLV partnership has indisputably provided a model for exploring similar arrangements with other institutions. In the next few weeks, CSN and Nevada State College will finalize the establishment of two NSC transition advisors on campus whose purpose will be to enhance the transition experience of CSN graduates to NSC.

by Laura Latimer, Assistant Vice-President of Community Engagement Services

It is with genuine excitement that we transition under the umbrella of Student Affairs. We believe this is a perfect union and are excited about the many new collaborations and resources this unification will yield as we maintain our shared focus surrounding successful student outcomes. Campus Child Care is dedicated to serving the needs of CSN student families through high quality programming, thus empowering the success of student parents in their pursuit of higher education. Through this empowerment, we serve as a model in leadership and excellence for the early childhood profession by providing a nurturing, secure, stable, and responsive environment that supports the growth and development of each individual child. More than child care, Campus Child Care is a full service, comprehensive early childhood and family amenity program.

Campus Child Care implements a balance of two curriculum approaches, blending the internationally, well-respected and research-validated strategies of High/Scope, accompanied by the widely adopted, dynamic processes of Emergent Curriculum. Both curriculum approaches align perfectly with Campus Child Care’s philosophy, where play is at the center of our curriculum, allowing for natural links to occur between play, development and learning! These child-centered curriculum approaches operate on the basic idea that organic, whole learning evolves from the interactions between children, adults and their environments.

Children between the ages of birth to five do not learn because they are taught. They learn as a result of their own doing…through actions, relationships, inquiries, opportunities and repetition. Our teachers become research partners with the children, seeking answers to questions and supporting investigations, discoveries and developmentally appropriate experiences. Our school is their laboratory, offering materials and tools to inspire each child’s growth, development and learning. Within all of this fun and interactive learning, children are assessed across 58 key developmental indicators – observable early childhood milestones that guide teachers as they plan experiences for and interact with children. These key indicators link directly with the State of Nevada’s Pre-Kindergarten Standards as well.

Parents/Families are not assessed within our program; however, each family/parent is individually supported and provided resources based on their individual needs surrounding parenting, community-based resource/support connections (in and out of our CSN community), flexible scheduling options for their child’s attendance, and so much more. As mentioned previously, we are more than just a child care program…we are an extension of your family!

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Ron Barakat
Site Manager – Cheyenne Campus Child Care