April 10, 2020 Daily Chronicle

Dear CSN Family,

As you know, our successful transition to a remote learning and working environment could not have been possible without the outstanding work of our Office of Technology Services. If you find yourself still in need of help with internet access or computer equipment, I encourage you to reach out to them.

I know many of you are aware of how important OTS has been to our CSN family lately, but I wanted to share a few of the positive notes left on our online message board:

  • Many thanks to OTS for going above and beyond to get me the software I need to work from home. Gracias! Danke! Merci! Obrigado! Salamat! Takk! Asante! Grazie!
  • I’d like to send out a BIG Thank You to OTS for helping me navigate some issues working from home. A special shout out to Aaron Fletcher, who went the extra mile to troubleshoot and get back to me in record time. I know you are all overwhelmed with requests but you truly made me feel valued. Greatly appreciated!
  • Sam Bachert (and his team who helped me initially) was instrumental in providing WebEx support so I could get back in to meeting with my classes. Thank you, Sam!!!

Keep those positive messages coming! I know Mugunth and his team appreciate the support and we all enjoy reading the positive stories.

Since, for the most part, we shut down our campuses three and a half weeks ago, OTS has remained onsite supplying faculty, staff and students with devices to help them teach, learn and work remotely. Over 100 laptops have been distributed, as well as monitors, wi-fi hotspots, docks and other devices. Students have also benefitted, with several dozen devices distributed to them.

Finally, I want to remind you once again that the Board of Regents is scheduled to meet later today to hear initial budget reduction proposals from each of the NSHE institutions, including CSN. After the meeting, look for more information from my office regarding our proposal and next steps.

Thank you. Stay Safe and God Bless.

Federico Zaragoza
College of Southern Nevada 

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