Important Multi-Campus Model Announcement: Counseling Department Transition

The Plan

In alignment with the multi-campus plan, CSN counselors are moving from a model that promotes access to enrollment to one that supports access to completion. To do this, we will need a systemic redesign of the student experience and the role of counselors from academic advising to integrated support and retention services. The efforts will coalesce around the Guided Pathways and Lost Momentum framework and scale collaboration between Academic Advisors and Counselors.

Scope of Work

The counselors will serve as the frontline service providers for the Multicultural Centers and Bump Up, and develop Individualized Student Success Plans for the following students: 

  • E-alerts
  • At-risk student support/counseling with at-risk being identified as:
    • Students on academic warning status
    • Students on academic probation
    • Students on continued probation status
    • Students who have lost financial aid eligibility (such as SSOG and Millennium)

The Timeline

Over the next two months, Dr. Pearson and the counselors will collaborate with key stakeholders to develop a comprehensive and integrated support and retention services plan. Key benchmarks are outlined below.  

Phase I: September 13

Faculty Senate voted on a resolution to temporarily transition the Counseling Department to the Charleston Campus Vice President & Provost in alignment with the multi-campus model and centralized services.

Phase II: September 20

Department of Counseling transitioned to the Charleston Campus Vice President & Provost. Two counselors per campus will be assigned to the Student Unions, as determined (or in concert) with the respective Campus Vice President & Provost. One counselor position at each campus will be administratively assigned as a program lead.     

Phase III: September 23

President approval and campus announcement regarding the temporary transition of the Counseling Department to the Charleston Campus Vice President & Provost. 

Phase IV: October 4

Campus Vice Presidents & Provosts and Counseling Department Representatives will meet with Executive Faculty Senate to provide an update on the counseling services model, Department Chair position and request for a policy amendment to change the permanent reporting structure to the President or designated Campus Vice President & Provost.      

Phase V: October 11

Campus Vice Presidents & Provosts and Counseling Department Representatives presentation to entire Faculty Senate on the counseling service model, proposed reporting structure, Department Chair job description, appropriate evaluation metrics and request for a policy amendment to change the permanent reporting structure to the President or designated Campus Vice President & Provost.   

Phase VI: October 20

Faculty Senate vote on the requested policy amendment to change the reporting structure for the Counseling Department. 

Phase VII: November 8

Faculty Senate final vote on requested policy amendment to change the reporting structure for the Department of Counseling.  

By capitalizing on established research and efforts set for by the Student Affairs Leadership and Counselors, we have reached an important turning point in our planning and Shared Governance process. Thank you to everyone who has and will continue to support the work of the Counseling Department.  

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